1. DELIVERY TIME

We provide shipping all over Pakistan through General Post Office Registered mail and Leopard. Deliveries can take 1-5 business days for local orders. (Bank Transfer Payment delivery times are determined after receiving money in the account and the type of delivery)

2. LISTING AND DESCRIPTIONS

Basics.Pk makes every effort to ensure that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Basics.Pk cannot accept responsibility for slight variances in color or style.

3. AMEND YOUR ORDERS

Any amendments can be suggested within 6 hours from the receipt of the order. Any amendment to the original order after 6 hours may be subject to additional charges which will be determined after reviewing the requested changes.

4. RETURNING THE PRODUCT IN OFFICE

We do not accept returns for online orders as stated in. However, exchanges are entertained as stated in Privacy Policy Disclaimers. Please email us at [email protected] in order to arrange product exchange with us or with one of our representatives. In both cases, you must deliver the receipt along with the product to be returned.

5. WHAT IS THE EXCHANGE POLICY?

If your are not satisfied with your purchase, you may exchange it with another product. You must ship it back to our office within 14 days of purchase along with the original receipt or send it via ground courier.

6. What are the International Delivery Charges ?

Deliveries made outside Pakistan are considered International Charges. Rate for International deliveries is Rs 1800/- for up to 1Kg. Weight will be charged extra for package exceeding 1Kg at Rs. 700/kg. 

7. What are Nation Wide Delivery Charges ?

All deliveries made within Pakistan are considered Nation wide Deliveries. 

  • Order above Rs 3,500/- is FREE 
  • Flat Rate COD delivery is Rs. 180/-

        (package exceeding 2Kg at Rs. 75/Kg)

8. When will my orders be shipped ?

Your order has already been placed when you hit the submit button. Its is shipped after we contact you on phone for confirmation of the order. This process just helps us to provide better customer service. We highly recommend that you pick up the phone or respond to SMS for faster delivery.

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